The recent crossover of 5 well-established Maldives Liveaboards to SSI generated a lot of interest and brought many questions to myself and our office in Malè. Let’s have a look at why the Maldivian Liveaboard, and their guests, will greatly benefit from a switch to SSI:
1. NO LOST CERTIFICATION CARD – EVER!
This is a major factor when working with SSI. The guest completes the Nitrox Course, an Advanced Adventurer or a Specialty on the boat with you – what happens next? Usually the card is sent to the customer within a few weeks or months, in the meantime they have a temporary card… NOT WITH SSI, they get, in real time, a real Digital Certification Card on their own profile – and even better: we print the card in Malè as soon as it’s ordered, in real time. So on the last day of their trip, whilst the guests are waiting on the boat in Hulhumale or on a visit to Male itself, it’s possible for the Liveaboard crew to pick the hard copy of the Certification Card from the SSI office and hand it over directly to the guests on the boat whilst still in the Maldives – think about it!
2. NO INTERNET – NO PROBLEM!
On the boats stable Internet connections are notoriously difficult to get, but this is not a problem with SSI’s Hub. The SSI Hub is a device, charged with an SD-Card with all the courses on it – it works exactly like an internet hotspot. The device is switched on, allowing connection to a tablet or smartphone and it’s then possible to download any course to the device, fast and uncomplicated. Alternatively, should study with paper-books be the preferred option, please go ahead, paper-books can be purchases from SSI for just $10 – $12, a price no other agency in the business can match. So, whatever the preferred study option, we provide the tools for it – and they work!
3. CUSTOMER SERVICE EXCEEDS EXPECTATIONS!
The fact that bad internet-connections are no longer a problem, SSI learning materials are state of the art and leading the industry, the prices are very competitive, lost cards are a thing of the past and guests can pick up their printed certifications here from the fully staffed SSI Service Center in the Maldives, is for you, simply one thing: AMAZING CUSTOMER SERVICE.
And amazing customer service is ultimately SSI’s goal, great service all the way from SSI to the liveaboard operators and from these to the diving guests – everyone’s happy!
SPECIAL LIVEABOARDS CROSSOVER IN NOVEMBER – DONT MISS IT!
In November we will hold a special Crossover for Liveaboards in Hulhumale on 2 weekends (Friday / Saturday). It will be specifically tailored towards Liveaboard-operators and customers.To enquire about this event and receive more details, please contact directly: firstname.lastname@example.org